Thank you for your interest in our association. Data protection is of great importance to the UP legal aid office. The use of our website is generally possible without providing any personal details. However, if you would like to use special services through our website, some personal data may be needed. If the processing of such personal data is required without any statutory basis, we will generally ask for your consent.

The processing of personal data, such as the name, address, email address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR) and in accordance with the country-specific data protection regulations applicable to the UP legal aid office. By means of this privacy statement, we would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this privacy statement, of the rights to which they are entitled.

Internet-based data transmissions may in principle have security gaps, such that absolute protection may not be guaranteed. For this reason, you are free to transfer personal data to us by alternative means, e.g., by telephone.
In the following, we briefly explain how we use your data and how we protect it from unauthorised access.

Personal data

Personal data means all data sets that contain personal information regarding your identity, that is, information that can explicitly be used to identify you. These are, among others, your name, your address, your email address and your telephone number. On our website, we offer you the possibility to contact us by email or via our contact form. We only collect the data needed in your specific case for the service you request. Your personal details are only collected if you disclose them and as far as is necessary to ensure a functioning website and to provide our contents and services. The purpose of processing such data is thus the performance of a contract, based on Art. 6 Para. I lit. b) GDPR. This also applies to data processing that is necessary for precontractual steps.

Your data will not be shared with any third parties. Neither will it be matched with data collected through other components of our website.

The criterion used to determine the period over which personal data is stored is the respective statutory retention period. Your personal data will be deleted or blocked as soon as the purpose for storing it ceases to apply. The data might be stored for longer if this has been stipulated by the European or national legislators within Union regulations, laws or other requirements to which the responsible party is subject. The data is also blocked or deleted if a storage period stipulated by the abovementioned standards expires unless there is a continued need to store the data in order to enter into a contract or for the performance of a contract. As a responsible enterprise, we furthermore refrain from automatic decision-making or profiling.

You have the right to request information at any time about whether your personal data is being processed by us and to what end. This includes:

  • the categories of personal data we process;
  • the recipients or categories of recipients to whom your personal data has been or will be disclosed — if applicable;
  • the envisaged period for which your personal data will be stored, or, where concrete details cannot be given, the criteria used to determine that period;
  • the right to lodge a complaint with a supervisory authority;
  • in cases where the personal data is not collected from you directly, any available information as to their source.

Your right to object

If you object to our processing of your personal data, your personal data will no longer be processed unless there are compelling legitimate grounds for doing so which override your interests, rights and freedoms or where the processing of such data serves the establishment, exercise or defence of legal claims. Where any of your personal data is processed for direct marketing purposes, you have the right to object at any time to the use of your personal data for such purposes. You have the right to revoke your declaration of consent under data protection law at any time. The withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the time of revocation. If you have provided us with personal data, you may at any time prohibit us from further use and request deletion. Please contact us by email in this case.

Server log files

The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This includes:

  • the type and version of your browser
  • your operating system
  • the referrer URL
  • the host name of the computer from which you access our website
  • the time of your visit
  • your IP address

This data is not merged with other data sources to create personal user profiles. The data processing is based on Art. 6 Para. I lit. b) GDPR, which allows the processing of data for the performance of a contract or precontractual measures.


The website of the UP legal aid office uses cookies. Cookies are text files that are stored on a computer system via a browser and usually contain a so-called cookie ID for unique identification. This ID consists of a string of characters by which websites and servers can be assigned to the specific browser in which the cookie was stored. This enables the visited websites and servers to distinguish the data subject’s individual browser from other browsers that contain other cookies. A specific browser can therefore be recognised and identified via the unique cookie ID.
By using cookies, the UP legal aid office can provide the users of this website with more user-friendly services, which would not be possible without cookies. Using cookies thus enables us to optimise the information and offers on our website for you.
You can refuse our website’s use of cookies at any time by changing the settings on your browser. Likewise, you can use the browser or other software programs to delete cookies that have already been stored. If you prevent or restrict the installation of cookies in your browser, not all of the functions on our site may be fully usable.

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google Inc. Google Analytics uses cookies, that is, text files that are stored on your computer and that allow analysis of your use of our website. The information that the cookie records about your use of our website is usually transmitted to and stored on a Google server in the USA. If IP anonymisation is activated on this website, however, Google truncates your IP address within the EU member states or in other contracting member states of the European Economic Area before transmitting it to a server in the USA. Only in exceptional cases will your complete IP address be transmitted to a Google server in the USA and be truncated there. Google will use the above-mentioned information on our behalf to analyse your use of our website, to compile reports on the activities within our online service, and to provide us with further services related to the use of this website and the internet. Google does not merge the IP address transmitted by your browser with any other data. You can prevent storage of cookies by setting the corresponding preferences in your browser software. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also refuse transmission to Google of the data collected by the cookie and relating to your use of our website (incl. your IP address), as well as the processing of this data by Google by downloading and installing the Google Analytics opt-out browser add-on.


The website operated by the UP legal aid office includes components of the company Facebook. Facebook is a social network.

A social network is a social meeting place operated on the Internet; it is an online community that generally enables users to communicate and interact with each other in a virtual space. A social network can serve as a platform for sharing opinions and experiences and enables the Internet community to provide personal or company-related information. Facebook allows users of the social network to create private profiles, upload photos and network through friend requests, among other things.

Facebook is operated by Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. If you are resident outside the USA or Canada, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, is responsible for the processing of personal data.

Whenever you access a subpage of this website, which is operated by us as the controller of your data and which includes a Facebook component (Facebook plug-in), your browser automatically downloads a representation of the corresponding Facebook component from Facebook. This technical procedure provides Facebook with information about the specific subpage you have visited on our website.

If you are logged into Facebook at the same time, Facebook recognises which specific subpage of our website you visit every time you come to our website and for the entire duration of each of your visits. The Facebook component collects this information, and Facebook assigns it to your Facebook account. If you click one of the Facebook buttons integrated in our website, for example the “Like” button, or if you leave a comment, Facebook assigns this information to your personal Facebook user account and stores this personal data.

The Facebook component transmits information about your website visit to Facebook whenever you are logged into Facebook while accessing our website. This happens regardless of whether you click on the Facebook component or not. If you do not want this information transmitted to Facebook, simply log out of Facebook before accessing our website.

Facebook’s data policy provides information on the collection, processing and use of personal data by Facebook. It also explains which settings options Facebook provides to protect your privacy. Furthermore, various applications are available that enable you to suppress the transmission of data to Facebook.


Our website uses components of the LinkedIn network. LinkedIn is a service operated by the LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Every time you access a page that contains such a component, your browser downloads a representation of the corresponding component from LinkedIn. This procedure provides LinkedIn with information as to which specific subpage of our online service you are visiting. If you click the LinkedIn “Recommend” button while logged into your LinkedIn account, you can link the contents of our website to your LinkedIn profile. This enables LinkedIn to assign your website visit to your LinkedIn user account.
We have no influence on the data that LinkedIn collects in this way, nor on the scope of this data collated by LinkedIn. We also have no knowledge of the content of the data transmitted to LinkedIn. Details on data collection by LinkedIn as well as your rights and settings options can be found in LinkedIn’s privacy policy.


Functions of the service Twitter are integrated in our website. These functions are provided by Twitter Inc., 1355 Market St., Suite 900, San Francisco, CA 94103, USA. If you use Twitter and the “Retweet” function, the websites you visit are connected to your Twitter account and disclosed to other users. Data is also transmitted to Twitter in this process. We would like to point out that we as the provider of this website have no knowledge of the content of the data transmitted to Twitter and its use by Twitter. You can find further information in Twitter’s privacy policy. You can change your privacy settings in your Twitter account preferences.

Changes to our privacy statement

We reserve the right to change this privacy statement from time to time in order to adapt it to changes in the legal situation or to our services, for example if we introduce new services. If you visit our website again after such a change has been made, the new privacy statement will apply to your visit.